Return & Refund Policy

At Punjabi Suad, we want you to be completely satisfied with your purchase. If you receive a damaged, defective, incorrect, or incomplete product, please contact us so we can assist you.

Returns

You may request a return if:

• You received the wrong product.

• The product arrived damaged or defective.

• Your order is incomplete or an item is missing.

To request a return, please contact us within 48 hours of receiving your order.

The product should be unused and in its original packaging, where applicable.

How to Request a Return

Please contact our customer support team and provide:

• Your order number

• Your name and phone number

• Reason for the return

• Clear photos or videos of the product and packaging

Our team will review your request and provide further instructions.

Non-Returnable Items

Returns may not be accepted for products that have been used, damaged after delivery, or altered by the customer.

Refunds

Once your return is received and inspected, we will inform you whether your refund request has been approved.

If approved, the refund will be processed through an available refund method. The processing time may vary depending on the payment method.

For Cash on Delivery orders, additional information may be required to process a refund.

Exchanges

If you receive a damaged, defective, or incorrect product, we may offer a replacement or exchange, subject to product availability.

Order Cancellation

You can request cancellation before your order is dispatched. Once the order has been dispatched, cancellation may not be possible.

Contact Us

If you have any questions regarding returns or refunds, please contact Punjabi Suad through the contact information available on our website.